Commerce and business operations, connected.

Gwavo connects the customer app, the merchant’s back office and point of sale, and the courier app on one platform, built for restaurants, cafés, bars and shops from Kinshasa to Nairobi.

Gwavo point of sale on a tablet: dishes with photos on the left, the order and its total on the right.

A restaurant’s online menu on a phone, with photos and prices.

Overview

Gwavo brings together the moments that make up a merchant’s day: a customer orders from their phone or a table QR code, the counter rings up a sale, the kitchen reads the ticket and a rider delivers. Instead of separate tools that never quite agree, the three Gwavo apps share one catalogue, one stock and one record of every order.

It is designed and engineered by Gwavo Technologies, and it is where we apply our own standards every day: tablets that keep selling when the network drops, mobile money built in, French and English, and operations that stay consistent from the first order to the last delivery.

Gwavo

Inside the product

Each part of the product, with real screens from its demo workspace.

Gwavo Business

Back office and point of sale

Till, kitchen display and table ordering on Android tablets, with every order and payment landing in the web back office. For restaurants, cafés, bars and shops.

Till that keeps selling offline and syncs when the network returns
Kitchen display, server handheld and a floor plan with a QR code per table
Menu and catalogue created once, with Excel import and photos
Stock and recipes that follow every sale, with low-stock alerts
Customers, loyalty points, discount codes and bookings
Cash sessions with variance, staff PIN sign-in and sales reports

Every product carries its photo, its price and its options. Tap, check the total, send.

Gwavo

Customer app

Customers find the venues that deliver to their address, order, pay by mobile money or cash at the door, and follow each step live. On iPhone and Android, with a web menu that needs no app.

Venues near the customer, deals and search
Online menu from a QR code or a link, no app to install
Payment by mobile money or cash on delivery
Live tracking of the courier on the map

Scan the QR code, browse the dishes with their photos and order. No app to install.

Gwavo Rider

Courier app

Couriers get the address, the pin on the map and the handover notes, and the customer follows them live. On Android.

Sign-in with a pairing code from the back office
Available or offline, in one switch
Navigation with Google Maps or Waze, from pick-up to delivery
Cash collected on delivery confirmed in the app

Screens are real captures of the product, taken on a demo workspace with sample data.

Capabilities

Sells even offline
A sale made without network is kept on the tablet and sent as soon as the connection returns.
Mobile money built in
Customers pay by mobile money or in cash, and every payment lands in the back office.
Table QR and online menu
Each table has its QR code; customers browse the menu and order without installing anything.
Kitchen display
Tickets by table with cooking notes and waiting time, instead of handwritten slips.
Stock and recipes
Stock goes down with each sale, with alerts and the cost of every portion.
One shared platform
Customers, counters, kitchens and riders work from the same source of truth.

Industries

Downtown Kinshasa at night, seen from a city-centre tower, with light trails on the boulevards

Gombe, Kinshasa, DR CongoPhoto: MONUSCO/Abel Kavanagh — CC BY-SA 2.0

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